Frequently Asked Questions

Tutors can provide valuable guidance and support throughout the admissions process. They are experienced in helping students navigate the complexities of applications, interviews, and personal statements, increasing their chances of securing a place at their desired institution.

Our admissions tutors are highly qualified and experienced. Many of them have extensive experience in university-level teaching and hold at least a Master's degree. They have undergone a rigorous interview process to ensure their skills and expertise. Tutoring is at the heart of what we do. Our dedicated tutors offer a wide range of subjects to cater to diverse academic needs.

Unfortunately, we do not offer trial sessions. However, before your first session, you will have the opportunity to speak with your admissions tutor for around half an hour. This allows you to discuss your requirements in detail and helps the tutor prepare effectively for your sessions.

The number of tutoring sessions required depends on your specific goals and needs. Generally, it is difficult to make significant progress in less than 10 hours of tutoring. We recommend starting with a 1-2 hour session, and the frequency of sessions can be discussed with your tutor.

Online admissions tutoring allows you to receive personalized guidance from the comfort of your own home. Sessions are conducted via video call, providing you with the flexibility to schedule sessions at your convenience. Our tutors utilize advanced online tools and resources to deliver high-quality tutoring sessions tailored to your specific needs.

No, our tutors adhere to ethical guidelines and cannot complete your application on your behalf. However, they can provide valuable guidance and support throughout the application process. They can help you craft compelling personal statements, prepare for interviews, and provide insights into the admissions criteria of your desired institution.

Finding the right admissions tutor takes time, but we prioritize efficiency. It typically takes around 3-5 working days to match you with a suitable tutor. To increase your chances of a quick match, we recommend reaching out to us as soon as possible.

Working with an admissions tutor provides you with valuable guidance and support throughout the admissions process. Our tutors are experts in their field and can help you navigate the complexities of applications, interviews, and personal statements. With their assistance, you can increase your chances of securing a place at your desired institution.

Yes, we are proud of the positive feedback we have received from our previous students. You can find our online reviews on TrustPilot and Facebook. We also keep records of feedback on all our tutors' work to ensure their quality.

Absolutely! We understand how important the admissions process is, so we will make sure to keep in touch with you. After your first consultation, we will follow up to check that everything is going well. You can also reach out to us anytime via email or telephone, and we will be happy to assist you.

We value your feedback and want to ensure your satisfaction with our service. If you are ever unhappy with your admissions tutor or any aspect of our service, please let us know. We believe in open communication and will work with you and the tutor to resolve any issues. If necessary, we can arrange for an alternative tutor as quickly as possible.

Payment for admissions tutoring is processed electronically through our secure payment provider, Stripe. After the initial payment, your card details will be saved for automatic payments. You maintain control over the process and can contact your tutor to discuss any invoice discrepancies or refunds.

If you have any questions or concerns regarding your invoice, you should first raise them directly with your tutor. They will address any issues related to the charges included in your invoice. If you have questions about our fees, you can contact us via email or phone, and we will be happy to assist you.

Yes, we can arrange discounts for bulk packages where payment is made in advance. Typically, we offer a 10% discount for an advanced payment of 10 hours and a 15% discount for 20 hours. Feel free to contact us to discuss your options and find the best package for you.

If you have an urgent deadline, we offer a Priority Placement Fee of £50. This fee prioritizes your needs and ensures that we focus on finding you the right tutor as quickly as possible, ideally within 48 hours.

For new clients, we charge a one-time Placement Fee of £25 for the first match with a tutor. This fee covers our administrative costs. It is only payable when you are matched with a tutor you are happy to work with and is refundable if we are unable to find a suitable replacement.

Most of our tutoring sessions take place online, allowing you to access the best admissions tutors regardless of your location. The timing of sessions is flexible and depends on your availability and the tutor's schedule. Let us know your preferences and restrictions, and we will do our best to accommodate them.