Our Online Biology Bioscience Tutors Get Results

Absolutely! We'll call you after your first tutorial to check that everything is going well with your Biosciences tutor. After that, you can reach us at any time by email or by telephone from 09:00-18:00 Monday – Friday for any questions related to Biosciences or tutoring services, and we will be happy to help.

Sadly, we are not able to maintain a team in the office over the weekend. However, if you fill in our Contact Form or send us an email over the weekend, we will pick it up first thing on Monday morning. Our office hours are 09:00-18:00 every weekday.

If you are ever dissatisfied with your tutor or any aspect of our service, please do let us know; your feedback is vital for our improvement. Issues with a tutor placement can often be resolved through discussion, ensuring the continuation of your tutoring. In cases where problems are insurmountable, we will arrange an alternative tutor as quickly as possible.

Unfortunately, we don’t offer trial sessions, but you will have a chance to speak to your tutor before your first session, usually for around half an hour, to discuss your requirements in more detail. We also have a student satisfaction policy for the first session, detailed in our Terms and Conditions.

Online tuition offers convenience and flexibility. It enables students to receive expert subject-specific tutoring from home, wherever they are in the world. Sessions are conducted via video call using tools like Bitpaper for interactive teaching. Our tutors are trained to provide an exceptional online learning experience.

Online tutoring allows for expert subject-specific guidance from anywhere in the world. Sessions are via video call, using online whiteboard software for demonstrations and collaboration. They offer flexibility as there's no need for travel, and our tutors are experienced in delivering top-quality online tuition.

You can read our Privacy Policy here. Client profiles remain anonymous until we match a student with a tutor. We are registered Data Controllers and comply with all data protection regulations.

We strive to provide the best help and advice by connecting you with the right tutor. However, we cannot guarantee specific grades as success depends on your effort and ability. Our role is to support your journey towards academic success.

Yes, we are proud of our online reviews on TrustPilot and Facebook. We store feedback on our tutors' work to ensure quality. Specific student details remain confidential.

The number of lessons depends on your goals. It's difficult to make significant progress in less than 5 hours. We recommend starting with a 2-hour session. The frequency of sessions can be discussed with your tutor based on your aims and schedule.

Most tuition takes place online, allowing access to top tutors globally. Session timings depend on your availability and the tutor's schedule. Let us know your preferences, and we'll accommodate.

Definitely not. Our tutors adhere to ethical guidelines and do not engage in plagiarism. They can offer suggestions for improvements and guidance on research methods, but will not write or edit work for students.

Matching you with the right tutor usually takes around 1-2 working days. We recommend getting in touch as soon as possible to start the process.

Your Client Success Manager will assist you in selecting the best tutor. We interview all our tutors and consider student feedback. Tutors with relevant expertise will be recommended to you, and you can choose the one that best suits your needs.

Approximately 90% of our students work with specialists in their field. For unique research topics, our tutors offer guidance on research methods and requirements at that level.

Yes, our tutors are highly qualified and experienced. Many have extensive university-level teaching experience and hold at least a Master’s degree. We thoroughly assess every tutor to ensure they meet our high standards.

Yes, we cover a wide range of subjects, including biochemistry, microbiology, biotechnology, and more. We have a vast network of tutors and can find specialised tutors upon request.

We appreciate your feedback! Please contact our office for a link to leave a review. Your positive experience can help your tutor gain more work through us.

Absolutely. We use Stripe for payment processing, ensuring the security and confidentiality of your payment information. We are a registered UK company, committed to the highest standards of service and security.

Any invoice amendment or withdrawal is at the tutor's discretion. If you're unsatisfied with our service, please inform us, and we will address your concerns to the best of our ability.

Payment failures are common and can be resolved by logging into your account and making payment manually. If you encounter any problems, please contact us at [email protected] or call 0203 905 5272.

Payments are processed two days after the tutor’s invoice is raised, using the default payment method on your account.

If you have concerns about charges on your invoice, address this directly with your tutor. For questions related to The Profs’ fees, email us at [email protected] or call 0203 905 5272.